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Connect withWhatsApp messages
Official WhatsApp Business API for rich messaging, templates, and customer engagement.
What Raza Engage Offers on WhatsApp
As part of our Omnichannel Communication Suite, WhatsApp works seamlessly alongside SMS, Voice, Viber, RCS, and APIs—allowing businesses to manage all customer interactions from a single, unified platform.
Transactional &
Utility Messaging
Raza Engage enables enterprises to deliver critical, time-sensitive messages on WhatsApp with high visibility and customer trust.
Applications
- OTPs and user authentication
- Order confirmations and delivery updates
- Payment reminders and transaction alerts
- Appointment confirmations and service notifications
- Account, policy, and system updates
Key Benefits
- High open rates and instant visibility
- Verified business profile builds trust
- Rich media support for receipts and documents
Transactional
Critical & Time-Sensitive
Two-Way Chat
Real-Time Engagement
Two-Way Customer
Communication
Enterprises can engage customers in real-time WhatsApp conversations for support, sales, and relationship building.
Use Cases
- Customer support and issue resolution
- Sales inquiries and lead follow-ups
- Feedback collection and surveys
- Customer onboarding and assistance
Features
- Live agent and chatbot support
- Message templates and quick replies
- Conversation history and context
- Multi-agent collaboration
Rich Media &
Interactive Messaging
Support for images, PDFs, invoices, brochures, buttons, and payment links to create engaging customer experiences.
Supported Media Types
- High-resolution images and product catalogs
- PDF documents, invoices, and brochures
- Videos and promotional content
- Interactive buttons and quick replies
- Payment links and location sharing
Interactive Elements
- Call-to-action buttons
- List messages and reply buttons
- Carousel cards for products
Rich Media
Images, PDFs & More
WhatsApp Campaigns
Opt-in based promotional, event, re-engagement, and loyalty campaigns with scheduling and analytics.
- Campaign scheduling and automation
- Audience segmentation and targeting
- Performance analytics and reporting
Omnichannel Integration
WhatsApp integrated with SMS, Voice, Viber, and RCS for multi-channel journeys and unified reporting.
- Single platform for all channels
- Automated channel fallback
- Unified customer view and analytics
API-Driven WhatsApp Messaging
Enterprise-grade APIs for real-time triggering, personalization, delivery tracking, and CRM integration.
Compliance & Security
Template Approval
WhatsApp-approved message templates
Opt-In Compliance
User consent management
Secure Routing
End-to-end encryption
Data Protection
Enterprise-grade security
Why Choose Raza Engage?
Industries We Serve
BFSI & Fintech
E-commerce & Retail
Healthcare
Logistics & On-Demand
Travel & Hospitality
Education
Enterprises
Aggregators
Start Using WhatsApp
Business Messaging
Connect with your customers on their preferred platform. Join enterprises worldwide using Raza Engage for WhatsApp Business Messaging.