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Communications Platform

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Enterprise Voice Calling

Connect withVoice solutions

Connect instantly with high‑quality inbound and outbound voice, IVR, and call notifications from a single platform.

Voice communication dashboard and call flows
ENTERPRISE VOICE

Our Voice Services Portfolio

As part of our Omnichannel Communication Platform, our voice solutions integrate advanced call routing, HD call quality, and intelligent IVR systems to deliver consistent, high-quality voice interactions that adapt to your business needs in real-time.

Outbound Broadcasting

Bulk Voice
Calls

Reach thousands or millions of users instantly with automated voice calls featuring high pickup rates and multi-language support.

Use Cases

  • Promotional announcements and product launches
  • Payment reminders and due notifications
  • Service updates and maintenance alerts
  • Public awareness and enterprise campaigns

Benefits

  • High pickup rates
  • Multi-language support
  • Custom voice prompts
  • Time-sensitive communication

Bulk Voice Calls

Mass Communication

IVR System

Intelligent Routing

Interactive Voice Response

IVR (Interactive
Voice Response)

Intelligent call journeys for customer self-service that understand caller intent and route inquiries efficiently, supporting multiple languages for global customers.

Applications

  • Customer support
  • Banking and financial helplines
  • Appointment scheduling
  • Lead routing

Advantages

  • Custom IVR flows
  • Reduced call center load
  • Faster resolution
Secure Verification

Voice OTP
Authentication

Secure verification through automated calls with enterprise-level security measures and compliance features.

Best For

  • BFSI and Fintech
  • Healthcare portals
  • Enterprise security workflows

Benefits

  • Works without internet
  • High success rate
  • Secure and compliant

Voice OTP

Secure Authentication

Missed Call Solutions

Cost-effective engagement using missed calls for lead generation and customer interaction.

  • Lead generation
  • Campaign participation
  • Call-back requests

Inbound Voice Call Masking

Secure and trackable voice communication with advanced analytics.

  • Privacy protection
  • Call analytics
  • Seamless routing

Integration & Automation

Omnichannel Voice Integration

Voice combined with SMS, WhatsApp, Viber, and RCS for unified communication with seamless switching between channels.

API-Driven Voice for Enterprises

Robust APIs for instant call triggering, real-time metrics, reporting, and seamless CRM integration.

WHY CHOOSE US

Why Choose Raza Engage?

Global reach
Enterprise-grade reliability
Competitive pricing
Dedicated support

Industries We Serve

🏦

BFSI

🛍️

E-commerce

🏥

Healthcare

📦

Logistics

🎓

Education

🏛️

Government

Get Started Today

Transform Your Voice
Communication

Connect with customers in real-time through our enterprise-grade voice solutions. Experience the power of omnichannel communication.